Terms and Conditions mahjong222 — Complete Platform Usage Guide

1 Acceptance of Terms and Conditions

Welcome to mahjong222. These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and mahjong222 ("Platform", "We"). By accessing, browsing, registering, or using any part of the mahjong222 platform — whether via the website, mobile app, or any other digital channel — you automatically agree to comply with and be bound by all terms, conditions, policies, and guidelines set out in this document.

If you do not agree with any part of these terms, you are advised not to use mahjong222 services. Continued use of the platform following any amendment to the terms shall be deemed as full acceptance of those changes.

2 Membership Eligibility

To be eligible to use mahjong222 services, you must meet all of the following requirements at all times:

• At least 18 years old on the date of registration and throughout the duration of your use of the platform.
• Not residing in any jurisdiction that prohibits or restricts participation in online gambling activities.
• Not currently under an active self-exclusion programme on mahjong222 or any related gaming platform.
• Registering under your own identity and not on behalf of any other individual or entity.
• Not involved in any activities related to money laundering, terrorist financing, or any other criminal activity.

Participation in wagering games involves financial risk. You are solely responsible for ensuring that your participation on the mahjong222 platform is lawful under the local laws applicable to you.

3 Registration & Account Management

Each user is only permitted to hold one (1) active account on mahjong222 at all times. Registering multiple accounts using the same or different names, phone numbers, email addresses, identification numbers, or payment details is strictly prohibited.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your password and account login details. mahjong222 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence.

• Use a strong password containing uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login details with anyone, including family members.
• Enable two-factor authentication (2FA) for added protection.
• Contact the mahjong222 support team immediately if you suspect your account has been compromised.

Identity Verification (KYC)

Mahjong222 conducts an identity verification process (Know Your Customer / KYC) as part of its anti-money laundering compliance obligations. You may be required to submit valid identification documents, proof of address, and proof of payment method before your first withdrawal is processed.

4 Deposit & Withdrawal of Funds

Mahjong222 supports a wide range of payment methods including FPX bank transfer, e-wallets (Touch 'n Go, GrabPay, Boost), and cryptocurrency. All transactions are processed through a secure, encrypted payment system.

Deposit Policy

• The minimum deposit is RM 20 per transaction (subject to the selected payment method).
• Deposits are credited to your account automatically once payment is confirmed.
• Mahjong222 does not charge any processing fees for standard deposits.
• Deposited funds must come from a payment method registered in your own name.

Withdrawal Policy

• The minimum withdrawal amount is RM 50 per request.
• All withdrawals are processed within 1 to 3 working hours upon completion of verification.
• Withdrawals will only be processed to the same payment method used for your deposit, for security and fraud prevention purposes.
• Mahjong222 reserves the right to request additional verification before processing withdrawals that exceed certain limits.

5 Bonuses, Promotions & Rewards Programme

Mahjong222 offers a wide range of exciting bonuses and promotions for members, including welcome bonuses, weekly cashback, VIP rewards, and festive promotions. All bonuses are subject to the following terms:

• Wagering Requirement: Each bonus carries a wagering requirement (e.g. 20x, 30x) that must be fulfilled before any withdrawal can be made.
• Validity Period: Bonuses have a set validity period. Unused bonuses will expire automatically once the period ends.
• Game Eligibility: Not all games contribute equally towards fulfilling wagering requirements. Please check the specific terms of each bonus for details.
• One Active Bonus at a Time: Only one active bonus is permitted at a time unless otherwise stated in the specific promotion's terms.

The mahjong222 VIP Program offers exclusive rewards based on your gaming activity. The higher your VIP tier, the more privileges you enjoy — including higher withdrawal limits, personalised bonuses, and dedicated customer service. For more details, visit the VIP ours.

6 Game Rules

All games available on mahjong222 — including slot games, live casino, fish shooting, and bingo — have their own individual rules. You are responsible for understanding the rules of each game before placing any bets.

• The outcome of all games is final and cannot be disputed unless a technical error is acknowledged by mahjong222.
• In the event of a technical disruption during gameplay, bets will be refunded or settled based on the last data recorded by the mahjong222 server.
• Mahjong222 uses a certified RNG (Random Number Generator) system to ensure every game outcome is truly random and fair.
• Any attempt to exploit software bugs, system errors, or technical vulnerabilities to gain an unfair advantage is strictly prohibited.

In the event of any conflict between a translated version of the game terms and the original Bahasa Melayu version, the Bahasa Melayu version shall prevail.

7 Member Responsibilities & Prohibitions

As a mahjong222 member, you agree not to engage in any of the following activities:

• Registering using false information, another person's identity, or misleading details.
• Using automation software, bots, scripts, or any artificial technology to play or interact with the platform.
• Colluding with other players to manipulate game outcomes or exploit the bonus system.
• Engaging in any form of money laundering through the mahjong222 platform.
• Selling, transferring, or trading accounts, credits, or any platform assets to another party.
• Attempting to access mahjong222 systems, servers, or databases without authorisation.

8 Account Closure & Suspension

Mahjong222 reserves the right to close or suspend any member account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or any illegal activity.
• Failure to meet identity verification (KYC) requirements within the specified timeframe.
• Requests from legal authorities or regulatory bodies.
• Account inactive for more than 12 consecutive months.

You may also request the closure of your account at any time by contacting the mahjong222 support team. Prior to closure, all eligible balances will be returned to you upon completion of investigation and verification.

Self-Exclusion

Mahjong222 provides a self-exclusion option for members who feel they need a break from gaming activity. This option can be set for a period of 24 hours, 1 week, 1 month, or permanently. For more information on responsible gaming tools, visit the Responsible Gaming ours.

9 Liability Limits

Mahjong222 and its partners, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from:

• The use of or inability to use the mahjong222 platform.
• Service disruptions caused by system maintenance, technical failures, or events beyond our control (force majeure).
• Actions or omissions of third parties, including payment service providers and game providers.
• Financial losses arising from your gambling activity on the platform.

10 Privacy & Data Protection

Mahjong222 values your privacy. All personal information you provide during registration and use of the platform is protected in accordance with Privacy Policy our detailed

• Your personal information is used solely for account management, transaction processing, and legal compliance purposes.
• Mahjong222 will not sell, rent, or share your personal information with third parties for marketing purposes without your consent.
• You have the right to request access to your personal information, request corrections, or apply for data deletion in accordance with applicable laws.

For full details on how we handle your personal data, please read mahjong222 Privacy Policy.

11 Changes to Terms and Conditions

Mahjong222 reserves the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion. Members will be notified of significant changes via their registered email or a prominent notice on the platform at least 7 days before the changes take effect, unless immediate changes are required for security or legal compliance reasons.

Continued use of the mahjong222 platform after the effective date of any changes constitutes your full acceptance of the amended Terms and Conditions. You are responsible for reviewing these terms periodically to ensure you are always aware of the latest version.

12 Governing Law

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising from or relating to the use of the mahjong222 platform shall first be resolved through amicable discussion.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, while all remaining provisions shall continue in full force and effect.